Online Returns & Exchange

1. Can I request for a return & exchange?

In principal, our returns & exchange policy is only applicable for any item(s) purchased online can be returned & exchange by submitting Exchange Request via email, within 7 days from the date of delivery. However, any sales item(s) purchased through this website or any United Nude boutiques in Malaysia, as well as any item which have been discounted shall not be allowed to be returned & exchange for whatsoever reasons and its condition of purchase will be deemed as final and conclusive.

Please refer to the Returns & Exchange Policy or contact customer services at [email protected] for assistance.

2. Do I have to pay for returns & exchange?

Kindly note that all returns & exchange, the shipping charges will be borne by you unless otherwise stated by United Nude Malaysia.

Please refer to the Returns & Exchange Policy or contact customer services at [email protected] for assistance.

3. Do you provide refunds?

Kindly note that United Nude Malaysia do not provide refunds.

Please contact customer services at [email protected] for assistance.


Note: Item(s) exchange without a written consent from UNITED NUDE MALAYSIA via email will not be entertained. 

Store Returns & Exchange

Items purchased in Online stores are not eligible for Store Returns & Exchange.

Please refer to the Returns & Exchange Policy or contact customer services at [email protected] for assistance.


Note: Item(s) exchange without a written consent from UNITED NUDE MALAYSIA via email will not be entertained.